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Strengthen the Security Management of Customer Information in the Virtual Banks of Hong Kong through Business Continuity Management to Maintain Its Business Sustainability
- Source :
- Sustainability, Vol 13, Iss 10918, p 10918 (2021), Sustainability, Volume 13, Issue 19
- Publication Year :
- 2021
- Publisher :
- MDPI AG, 2021.
-
Abstract
- This article looks at studies on how to use business continuity management for Hong Kong’s virtual banks in order to reduce customer information risks, so as to maintain business sustainability. Firstly, the development of virtual banks in Hong Kong were investigated, the laws and regulations and regulatory policies of Hong Kong and the Mainland were benchmarked, and the main risks that may occur and be harmful to the bank business sustainability were analyzed. Considering the characteristics of virtual banks, the main concerns of public customers about the IT risks of virtual banks through questionnaire surveys were collected and analyzed. Moreover, the importance of business continuity management to virtual banks was drawn. Secondly, in the case studies, via understanding the overall situation of WeBank, its performance during the COVID-19 pandemic, and the regulations of the Monetary Authority of Singapore, the practice standards of virtual banks in business continuity management were further clarified. At the end, three suggestions for virtual banks in Hong Kong were put forward to reduce customer information security risks through business continuity management, thereby maintaining its business sustainability.
- Subjects :
- Mainland China
2019-20 coronavirus outbreak
Coronavirus disease 2019 (COVID-19)
Business continuity management
Geography, Planning and Development
TJ807-830
ComputingMilieux_LEGALASPECTSOFCOMPUTING
Management, Monitoring, Policy and Law
TD194-195
Renewable energy sources
customer information
Order (exchange)
Security management
security management
GE1-350
Finance
ComputingMilieux_THECOMPUTINGPROFESSION
Environmental effects of industries and plants
Renewable Energy, Sustainability and the Environment
business.industry
Customer information
Environmental sciences
Sustainability
business sustainability
Business
business continuity management
virtual banks
Subjects
Details
- Language :
- English
- ISSN :
- 20711050
- Volume :
- 13
- Issue :
- 10918
- Database :
- OpenAIRE
- Journal :
- Sustainability
- Accession number :
- edsair.doi.dedup.....cccd81d5c0e4a5c4a8fa61a3f959d4f4