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Still work and/or fun? -Corroboration of the hedonic and utilitarian shopping value scale

Authors :
Nina Krey
Claire-Lise Ackermann
Elodie Huré
Karine Picot-Coupey
Centre de recherche en économie et management (CREM)
Université de Caen Normandie (UNICAEN)
Normandie Université (NU)-Normandie Université (NU)-Université de Rennes 1 (UR1)
Université de Rennes (UNIV-RENNES)-Université de Rennes (UNIV-RENNES)-Centre National de la Recherche Scientifique (CNRS)
Rowan University
Audencia Recherche
Audencia Business School
Normandie Université (NU)-Normandie Université (NU)-Université de Rennes (UR)-Centre National de la Recherche Scientifique (CNRS)
ESC Rennes School of Business
ESC Rennes School of Business (ESC [Rennes])
Centre National de la Recherche Scientifique (CNRS)-Université de Rennes 1 (UR1)
Université de Rennes (UNIV-RENNES)-Université de Rennes (UNIV-RENNES)-Université de Caen Normandie (UNICAEN)
Normandie Université (NU)-Normandie Université (NU)
Source :
Journal of Business Research, Journal of Business Research, Elsevier, 2021, 126, pp.578-590. ⟨10.1016/j.jbusres.2019.12.018⟩, Journal of Business Research, 2021, 126, pp.578-590. ⟨10.1016/j.jbusres.2019.12.018⟩
Publication Year :
2021
Publisher :
HAL CCSD, 2021.

Abstract

International audience; One of the most applied value scales in research is personal shopping value (PSV) by Babin, Darden, and Griffin (1994). PSV assesses consumers’ shopping experiences along hedonic and utilitarian value. The purpose of this research is the corroboration of the original article and the PSV scale to investigate the impact of the past 25 years on the scale’s dimensionality and item composition. The corroboration mirrors the original store environment, while an extension additionally considers two contemporary shopping environments: online websites and mobile apps. Results across six studies confirm shopping value’s two-dimensional structure of work and fun. However, individual items capturing hedonic and utilitarian value deviate from original PSV scale items in number and nature for current stores, online, and mobile apps environments. Researchers and practitioners should exhibit caution to blindly administer or adapt measures without considering temporal or contextual aspects of the scale that limit its applicability.

Details

Language :
English
ISSN :
01482963
Database :
OpenAIRE
Journal :
Journal of Business Research, Journal of Business Research, Elsevier, 2021, 126, pp.578-590. ⟨10.1016/j.jbusres.2019.12.018⟩, Journal of Business Research, 2021, 126, pp.578-590. ⟨10.1016/j.jbusres.2019.12.018⟩
Accession number :
edsair.doi.dedup.....e1975759275ce912f96ea1917a52404f
Full Text :
https://doi.org/10.1016/j.jbusres.2019.12.018⟩