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Social media and SMS in the haiti earthquake
- Source :
- WWW (Companion Volume), WWW 2012-International conference companion on World Wide Web, WWW 2012-International conference companion on World Wide Web, Apr 2012, Lyon, France. pp.713-714, ⟨10.1145/2187980.2188189⟩
- Publication Year :
- 2012
- Publisher :
- ACM, 2012.
-
Abstract
- International audience; We describe some first results of an empirical study describing how social media and SMS were used in coordinating humanitarian relief after the Haiti Earthquake in January 2010. Current information systems for crisis management are increasingly incorporating information obtained from citizens transmitted via social media and SMS. This information proves particularly useful at the aggregate level. However it has led to some problems: information overload and processing difficulties, variable speed of information delivery, managing volunteer communities, and the high risk of receiving inaccurate or incorrect information.
- Subjects :
- Social network
business.industry
Computer science
Internet privacy
0211 other engineering and technologies
02 engineering and technology
Crisis management
Computer security
computer.software_genre
Information overload
Variable (computer science)
Empirical research
[INFO.INFO-MA]Computer Science [cs]/Multiagent Systems [cs.MA]
020204 information systems
0202 electrical engineering, electronic engineering, information engineering
Information system
Social media
Humanitarian action
business
computer
021101 geological & geomatics engineering
Subjects
Details
- Database :
- OpenAIRE
- Journal :
- Proceedings of the 21st International Conference on World Wide Web
- Accession number :
- edsair.doi.dedup.....e85037ff8562488e87d6e941e4769fef