Source and Channel Choices in Business-to-Government Service Interactions: A Vignette Study

MLA

van den Boer, Yvon, et al. Source and Channel Choices in Business-to-Government Service Interactions: A Vignette Study. Jan. 2014. EBSCOhost, https://doi.org/10.1007/978-3-662-44426-9_10.

APA

van den Boer, Y., Pieterson, W., Arendsen, R., de Groot, M., Janssen, M., Scholl, H. J., Wimmer, M. A., & Bannister, F. (2014). Source and Channel Choices in Business-to-Government Service Interactions: A Vignette Study. https://doi.org/10.1007/978-3-662-44426-9_10

Chicago

van den Boer, Yvon, Willem Pieterson, Rex Arendsen, Manon de Groot, Marijn Janssen, Hans Jochen Scholl, Maria A. Wimmer, and Frank Bannister. 2014. “Source and Channel Choices in Business-to-Government Service Interactions: A Vignette Study,” January. doi:10.1007/978-3-662-44426-9_10.