Prioritization of QFD Customer Requirements Based on the Law of Comparative Judgments

Authors :: Domenico Augusto Francesco Maisano
Fiorenzo Franceschini
Source :: Quality Engineering. 27:437-449
Publication Year :: 2015
Publisher :: Informa UK Limited, 2015.
Abstract: Quality function deployment (QFD) is a useful tool to improve the design/development process of products and services. The initial phases of the QFD process—that is, those concerning the collection and analysis of the so-called voice of the customer—are..

Subjects :: law of comparative judgment
Prioritization
Engineering
QFD
Process management
Process (engineering)
business.industry
Thurstone scaling
Law of comparative judgment
prioritization
Customer requirements
Industrial and Manufacturing Engineering
customer requirements
interval scale
relative importance ratings
Systems engineering
Safety, Risk, Reliability and Quality
business
Quality function deployment

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