Greater Manchester Independent Prosperity Review: Retail. A technical report for the research on Productivity

This report considers productivity in the retail sector, with emphasis on Greater Manchester in particular. It includes an overview of the characteristics of the sector, covering components such as demographics, skills levels and earnings. As a significant component in the drive for higher levels of productivity skills levels amongst the staff in the retail sector are considered, with particular emphasis on career progression. The role of pay is considered along with recommendations to increase productivity in Greater Manchester. The report concludes with a summary of barriers to productivity in the retail sector, best practice interventions as well as an overview of the wider policy agenda.