Personalizing the Payment Process Builds Patient Satisfaction

Authors :: Patrick, Maurer
Source :: Revenue-cycle strategist. 13(10)
Publication Year :: 2018
Abstract: Messages specific to balance due amounts allow hospitals to tailor wording and payment options based on high or low balances.

Subjects :: Patient Satisfaction
Deductibles and Coinsurance
Humans
Patient Credit and Collection
Financial Management, Hospital
United States

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