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Managing E-mail Interactions with Patients: A Discussion with Clinicians in Evaluating the Personal Health Link Project
- Publication Year :
- 2004
- Publisher :
- The Permanente Journal, 2004.
-
Abstract
- One software feature in the Personal Health Link (PHL) Project allows members of Kaiser Permanente to send secure e-mail messages to clinicians and staff. As an early step in the PHL evaluation process, a group of primary care physicians met to discuss their opinions and experiences with e-mail interactions with patients and to suggest strategies for effectively managing these e-mail interactions. Most clinicians spoke from their experience with e-mail interactions with patients in a conventional e-mail environment; only one clinician in the group was using PHL.
- Subjects :
- InformationSystems_INFORMATIONSYSTEMSAPPLICATIONS
education
Clinical Contributions
Subjects
Details
- Language :
- English
- Database :
- OpenAIRE
- Accession number :
- edsair.pmid..........dac5e5aeea3c76867c7a7fdb197d6950