ОСОБЛИВОСТІ КОМУНІКАТИВНОЇ КОМПЕТЕНТНОСТІ ЛІКАРЯ-КАРДІОЛОГА З ПАЦІЄНТОМ

The problem of communication has become one of the central topics that are actively discussed in modern society. It is this discussion, as a rule, has the character of the study of communication as a phenomenon that has a certain structure and a special mechanism of functioning. His professional success largely depends on the doctor's ability to speak, the level of his language culture. The new standards of medical education provide for the mandatory possession of modern communication technologies for academic and professional interaction. The article presents empirical data of research of features of communicative competence of the cardiologist with the patient. This topic is current, has both practical and theoretical significance. The problem of "doctor-patient" communication involves an interdisciplinary approach involving doctors, medical psychologists, socio-psycholinguists. The analysis of medical ethical and deontological texts shows that certain aspects of the doctor's verbal communication are extremely important to take into account the non-verbal aspects of communication with the patient. The article considers the question of empirical research of features of communicative competence of the cardiologist with the patient. At the ascertaining stage of the experiment, medical workers of cardiological profile of various medical institutions took part in the research. The article presents the results of empirical research. During the analysis of the obtained data it was found that both selected groups (both control and experimental have insignificant differences in the level of all components of communicative competence and therefore can participate in the experiment without losing validity. In fact, for all indicators, the level is medium or high. The lowest values ​​are sociability, and the highest - conflict resistance for the experimental group. Let's test our hypothesis that the introduction of a scientifically sound model of development of communicative qualities of a medical worker will increase the level of communicative competence of medical workers, and hence the effectiveness of interaction in the dyad "medical worker - patient of cardiological profile". We see the prospect of further research in measuring the effectiveness of the implementation of the model of development of communicative qualities of a medical worker in the dyad "medical worker - a patient with a cardiac profile."
В статье рассматривается вопрос эмпирического исследования особенностей коммуникативной компетентности врача-кардиолога с пациентом. На констатирующем этапе эксперимента в исследовании приняли участие медицинские работники кардиологического профиля различных медицинских учреждений. Представлено результаты эмпирического исследования.
У статті розглядається питання емпіричного дослідження особливостей комунікативної компетентності лікаря-кардіолога з пацієнтом. На констатувальному етапі експерименту в дослідженні взяли участь медичні працівники кардіологічного профілю різних медичних закладів. Подаються результати емпіричного дослідження.