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Can I Trust You? A User Study of Robot Mediation of a Support Group
- Source :
- IEEE International Conference on Robotics and Automation (ICRA 2020)
- Publication Year :
- 2020
-
Abstract
- Socially assistive robots have the potential to improve group dynamics when interacting with groups of people in social settings. This work contributes to the understanding of those dynamics through a user study of trust dynamics in the novel context of a robot mediated support group. For this study, a novel framework for robot mediation of a support group was developed and validated. To evaluate interpersonal trust in the multi-party setting, a dyadic trust scale was implemented and found to be uni-factorial, validating it as an appropriate measure of general trust. The results of this study demonstrate a significant increase in average interpersonal trust after the group interaction session, and qualitative post-session interview data report that participants found the interaction helpful and successfully supported and learned from one other. The results of the study validate that a robot-mediated support group can improve trust among strangers and allow them to share and receive support for their academic stress.<br />Comment: 6 pages, 4 figures, accepted for publication in ICRA 2020
- Subjects :
- Computer Science - Robotics
Computer Science - Human-Computer Interaction
Subjects
Details
- Database :
- arXiv
- Journal :
- IEEE International Conference on Robotics and Automation (ICRA 2020)
- Publication Type :
- Report
- Accession number :
- edsarx.2002.04671
- Document Type :
- Working Paper