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Few-shot Dialogue Strategy Learning for Motivational Interviewing via Inductive Reasoning

Authors :
Xie, Zhouhang
Majumder, Bodhisattwa Prasad
Zhao, Mengjie
Maeda, Yoshinori
Yamada, Keiichi
Wakaki, Hiromi
McAuley, Julian
Publication Year :
2024

Abstract

We consider the task of building a dialogue system that can motivate users to adopt positive lifestyle changes: Motivational Interviewing. Addressing such a task requires a system that can infer \textit{how} to motivate a user effectively. We propose DIIT, a framework that is capable of learning and applying conversation strategies in the form of natural language inductive rules from expert demonstrations. Automatic and human evaluation on instruction-following large language models show natural language strategy descriptions discovered by DIIR can improve active listening skills, reduce unsolicited advice, and promote more collaborative and less authoritative responses, outperforming various demonstration utilization methods.

Details

Database :
arXiv
Publication Type :
Report
Accession number :
edsarx.2403.15737
Document Type :
Working Paper