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Application of quality control circle activities to improve the implementation of'one-doctor-one-patient'in the outpatient department of an ophthalmology hospital (运用品管圈提高眼病专科医院门诊'一医一患'制度执行率)
- Source :
- 中西医结合护理, Vol 9, Iss 12, Pp 32-36 (2023)
- Publication Year :
- 2023
- Publisher :
- Association of Integrative Nursing, 2023.
-
Abstract
- Objective To evaluate the of quality control circle (QCC) activities in improving the implementation of “one-doctor-one-patient” in the outpatient department of ophthalmology hospital. Methods A QCC team was established to conduct QCC activities. The current situation and factors of errors in the implementation of “one-doctor-one-patient” in the outpatient department were analyzed. Targeted nursing countermeasures by using QCC management tools were carried out to establish a standard procedure of outpatient management. Results The implementation rate of “one-doctor-one-patient” in the outpatient department was increased formation 41. 67% to 91. 56% . Conclusion The QCC is an effective tool to improve the outpatient consultation process and quality of nursing service in the outpatient department of an ophthalmology hospital. (目的 探讨品管圈活动提高眼科医院门诊“一医一患”制度的执行率的效果。方法 成立品管圈小组, 通过主题选定、拟定活动计划、目标设定、现状把握与目标设定、解析与真因验证、对策拟定、对策实施、效果确认、标准化就诊流程的建立、检讨与改进的步骤来完成活动, 从而建立一个标准化作业流程。结果 门诊“一医一患”执行率由41. 67%上升至91. 56%。结论 运用品管圈改进门诊就诊流程, 可以提高医疗质量与就诊效率, 改善护理服务品质。)
- Subjects :
- quality control circle
outpatient
nursing management
品管圈
门诊
护理管理
Nursing
RT1-120
Subjects
Details
- Language :
- Chinese
- ISSN :
- 27091961
- Volume :
- 9
- Issue :
- 12
- Database :
- Directory of Open Access Journals
- Journal :
- 中西医结合护理
- Publication Type :
- Academic Journal
- Accession number :
- edsdoj.04c030438cbb426d914ba86695891906
- Document Type :
- article
- Full Text :
- https://doi.org/10.55111/j.issn2709-1961.202304028