A Review on The Use of Artificial Intelligence and Machine Learning Technologies in The Logistics Sector

In recent years, developments in Artificial Intelligence (AI) and MachineLearning (ML) technologies have had profound effects on all sectors. The logistics industry has also become a sector where these technologies are being used to a significant extent. The emergence of intelligent logistics systems offers several opportunities for the advancement of this sector by facilitating digital transformation in supply chain and logistics. The aim of this study is to provide a comprehensive review of recent studies examining the use of AI and ML systems in the logistics industry. In this study, which is designed as a systematic study, firstly, based on the existing literature, the basic concepts, trends, researchers and countries working on AI and ML systems in the logistics sector are examined by bibliometric analysis method. Then, information about the prominent AI and ML systems in logistics is given. It is seen that the most frequently used AI and ML technologies in logistics are Deep Learning, Optimization, Internet of Things (IoT), Data Mining and Predictive Models. The methodologies presented in the study have a practical importance in increasing efficiency, transparency and planning in the logistics.