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Effect of Price and Promotion on Customer Satisfaction

Authors :
Cecep Wiguna
Robbi Saepul Rahman
Haris Nurdiansyah
Octaviane Herawati
Source :
Jurnal Ekonomi, Bisnis dan Entrepreneurship, Vol 17, Iss 2, Pp 480-487 (2023)
Publication Year :
2023
Publisher :
Sekolah Tinggi Ilmu Ekonomi (STIE) Pasundan, 2023.

Abstract

To understand and examine Internet Service Company in Bandung pricing and marketing strategies, we conducted this study at one of the internet service providers in Bandung. We employed a quantitative strategy for the inquiry that combined a descriptive and verifiable approach. One of the Bandung internet service providers provided 100 consumers for the survey. The study's path analysis reveals the correctness of the price and marketing variables at one of the Bandung internet service providers. The study's conclusions advise considering the costs and promotions provided by one of the Bandung-based internet service providers. According to the findings, Price (X1) significantly affects Customer Satisfaction (Y). The next factor that significantly affects customer happiness is promotion (X2).

Details

Language :
Indonesian
ISSN :
24430633 and 24432121
Volume :
17
Issue :
2
Database :
Directory of Open Access Journals
Journal :
Jurnal Ekonomi, Bisnis dan Entrepreneurship
Publication Type :
Academic Journal
Accession number :
edsdoj.32ab4291d97b4e8c8eff91a6cd999e74
Document Type :
article
Full Text :
https://doi.org/10.55208/jebe.v17i2.442