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THE EFFECT OF ISLAMIC ATTRIBUTES TO CONSUMER SATISFACTION: A META-ANALYSIS

Authors :
Retno Santi SUMARDI
Anuar Shah Bali MAHOMED
Yuhanis Ab AZIZ
Source :
Geo Journal of Tourism and Geosites, Vol 53, Iss 2, Pp 400-412 (2024)
Publication Year :
2024
Publisher :
Editura Universităţii din Oradea, 2024.

Abstract

In the growing halal industry, there are differences of opinion among researchers about the effect of Islamic attributes on consumer satisfaction. Therefore, this paper aims to evaluate the effect of Islamic attributes on consumer satisfaction. The Prisma flow diagram indicated 23 papers and consists of 59 studies to analyze with JASP Software. The study identifies significant authors, dominant publishers, methodology, and theories commonly employed in this topic. The result proves that catering to Muslim needs through Islamic attributes can significantly enhance consumer satisfaction and th e presence of other variables as moderators will strengthen tourist satisfaction.

Details

Language :
English
ISSN :
20650817
Volume :
53
Issue :
2
Database :
Directory of Open Access Journals
Journal :
Geo Journal of Tourism and Geosites
Publication Type :
Academic Journal
Accession number :
edsdoj.560c083dbc6646af9d81747c2b3abd90
Document Type :
article
Full Text :
https://doi.org/10.30892/gtg.53203-1215