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Awareness and practice of 'Spikes' protocol among post-graduate residents in delivering bad news – A cross-sectional study
- Source :
- Journal of Indian Academy of Oral Medicine and Radiology, Vol 35, Iss 3, Pp 351-354 (2023)
- Publication Year :
- 2023
- Publisher :
- Wolters Kluwer Medknow Publications, 2023.
-
Abstract
- Background: Communication skills significantly contribute to good clinical practice. A systematic approach to delivering bad news could avoid unfavorable workplace circumstances. SPIKES protocol has been incorporated into clinical practice in many countries to deliver bad news systematically to build a better doctor–patient relationship. Objectives: To assess post-graduate residents' awareness and practice of SPIKES protocol and to determine the need for training/education for delivering bad news. Methods: A cross-sectional study among 96 post-graduates from various medical and dental clinical departments was done using a self-directed questionnaire consisting of four sections (i.e. socio-demographic data, awareness and adherence, practice, and need for training/education). The questionnaire was circulated through online platforms, and responses were tabulated. Results: About 55% of the participants were aware of the SPIKES protocol. About 90% felt that the protocol was simple, easy, and practical. 92% felt that adequate training is required for delivering bad news. Also, 90% of the participants expressed a willingness to attend training sessions to improve their communication skills. Conclusion: Only half of the study population was aware of the SPIKES protocol; among them, a fair adherence to the protocol was noted.
Details
- Language :
- English
- ISSN :
- 09721363 and 70928193
- Volume :
- 35
- Issue :
- 3
- Database :
- Directory of Open Access Journals
- Journal :
- Journal of Indian Academy of Oral Medicine and Radiology
- Publication Type :
- Academic Journal
- Accession number :
- edsdoj.709281930004c6e91a16af30ecaf6a7
- Document Type :
- article
- Full Text :
- https://doi.org/10.4103/jiaomr.jiaomr_55_23