After-Sales Attributes in E-Commerce: A Systematic Literature Review and Future Research Agenda

MLA

Rodolfo Magalhães Ferraz, et al. “After-Sales Attributes in E-Commerce: A Systematic Literature Review and Future Research Agenda.” Journal of Theoretical and Applied Electronic Commerce Research, vol. 18, no. 1, Mar. 2023, pp. 475–500. EBSCOhost, https://doi.org/10.3390/jtaer18010025.

APA

Rodolfo Magalhães Ferraz, Claudimar Pereira da Veiga, Cassia Rita Pereira da Veiga, Thales Stevan Guedes Furquim, & Wesley Vieira da Silva. (2023). After-Sales Attributes in E-Commerce: A Systematic Literature Review and Future Research Agenda. Journal of Theoretical and Applied Electronic Commerce Research, 18(1), 475–500. https://doi.org/10.3390/jtaer18010025

Chicago

Rodolfo Magalhães Ferraz, Claudimar Pereira da Veiga, Cassia Rita Pereira da Veiga, Thales Stevan Guedes Furquim, and Wesley Vieira da Silva. 2023. “After-Sales Attributes in E-Commerce: A Systematic Literature Review and Future Research Agenda.” Journal of Theoretical and Applied Electronic Commerce Research 18 (1): 475–500. doi:10.3390/jtaer18010025.