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The Role of Artificial Intelligence in Improving Hotels Property Management Systems (PMS)
- Source :
- المجلة الدولية للأداء الاقتصادي, Vol 6, Iss 2 (2023)
- Publication Year :
- 2023
- Publisher :
- University of Boumerdes, 2023.
-
Abstract
- This paper investigates how Artificial Intelligence (AI) can improve Hotel Property Management Systems (PMS) in the hospitality industry. It traces the evolution of PMS from manual to modern AI-infused counterparts, demonstrating how AI improves effectiveness and guest satisfaction. AI-driven PMS significantly improve efficiency in operations, making hotels more competitive in a dynamic landscape, by focusing on dynamic pricing strategies, real-time brand monitoring, and streamlined customer experiences. The paper highlights the practical significance of AI in the hospitality industry, promoting to a better understanding of technology's role in providing customized services and operational excellence, ultimately improving the quality of travel experiences.
Details
- Language :
- Arabic, English, French
- ISSN :
- 26617161 and 27169073
- Volume :
- 6
- Issue :
- 2
- Database :
- Directory of Open Access Journals
- Journal :
- المجلة الدولية للأداء الاقتصادي
- Publication Type :
- Academic Journal
- Accession number :
- edsdoj.f1317a366b2d4a58b0d7e4bd2e1f817f
- Document Type :
- article