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Design, Measurement and Analysis of a Knowledge Management Model in the Context of a Mexican University

Authors :
Gibrán Rivera
Igor Rivera
Source :
Innovar: Revista de Ciencias Administrativas y Sociales, Vol 26, Iss 59, Pp 21-34 (2015)
Publication Year :
2015
Publisher :
Universidad Nacional de Colombia, 2015.

Abstract

The paper aims to design and apply a Knowledge Management (KM) model within the context of a Higher Education (HE) institution in Mexico. The model is composed of six enablers: leadership, culture, structure, human resources, information technologies and measurement, which facilitate the processes of knowledge creation, storage, transfer and application. A 53-question survey applied to thirty-six (36) people allowed to evaluate the degree of development and implementation of knowledge enablers and processes. Objectivity, reliability and overall model fit were assessed. The application of the Model serves to highlight the core role that cultural, human and structural aspects play in Knowledge Management processes. Whereas Information Technologies are the least influential to Knowledge Management processes. This paper was limited to examine the perceptions of the Board of Directors of a single university. It is yet to be tested in other institutions. Moreover, the resulting model can be used as an assessment tool in Higher Education Institutions to identify the key elements during a KM initiative as well as to define actions to obtain the greatest benefits from these initiatives.

Details

Language :
English, Spanish; Castilian, French, Portuguese
ISSN :
01215051 and 22486968
Volume :
26
Issue :
59
Database :
Directory of Open Access Journals
Journal :
Innovar: Revista de Ciencias Administrativas y Sociales
Publication Type :
Academic Journal
Accession number :
edsdoj.f894d2e725bd42d3ad779a9a36b8b6c0
Document Type :
article
Full Text :
https://doi.org/10.15446/innovar.v26n59.54320