Back to Search Start Over

Digital Reference Service using E-Resources: a Study at St. Xavier’s College Central Library, Kolkata.

Authors :
Chattopadhyay, Sougata
Mukhopadhyay, Chinmay
Source :
Chattopadhyay, Sougata and Mukhopadhyay, Chinmay Digital Reference Service using E-Resources: a Study at St. Xavier’s College Central Library, Kolkata., 2018 . In International Seminar on Rejuvenating Public Library Services through Digital References Sources, Dept. of Library and Information Science Jadavpur University, 22-23 February 2018. [Conference paper]
Publication Year :
2018
Publisher :
Dept. of Library and Information Science Jadavpur University, 2018.

Abstract

Reference service is always a vital component in library service; it provides personalized assistance to the users to access up-to-date information. Due to the emerging trend of virtual library and influence of web technology, the concept of traditional reference service has switched over into digital reference service (DRS) using e-reference resources. This paper highlights some of the basic aspects of digital reference services, how the reference librarian of St Xavier’s College provides digital reference service and finally user’s satisfaction using digital reference services.

Subjects

Subjects :
C. Users, literacy and reading.

Details

Language :
English, English
Database :
E-LIS (Eprints in Library & Information Science)
Journal :
Chattopadhyay, Sougata and Mukhopadhyay, Chinmay Digital Reference Service using E-Resources: a Study at St. Xavier’s College Central Library, Kolkata., 2018 . In International Seminar on Rejuvenating Public Library Services through Digital References Sources, Dept. of Library and Information Science Jadavpur University, 22-23 February 2018. [Conference paper]
Publication Type :
Conference
Accession number :
edseli.32430
Document Type :
Conference paper

Tools

Authors Abstract Subjects Details