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Make your customers glad, not sad. (Review)

Authors :
Lewis, Jason
Source :
Training Media Review. May-June, 2003, Vol. 11 Issue 3, p8, 3 p.
Publication Year :
2003

Abstract

Glad I Could Help: Real Customer Service Situations for Discussion, video, 2002, 21 mm., VisionPoint Productions (800-300-8880, www.vppi.com), $795 VHS; $7,095 DVD. Other material: leader guide, participant materials, self-study materials. [...]

Details

Language :
English
ISSN :
10723188
Volume :
11
Issue :
3
Database :
Gale General OneFile
Journal :
Training Media Review
Publication Type :
Report
Accession number :
edsgcl.105744793