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Thames Water's India deal leads way to offshore future for utilities

Authors :
Cushing, Karl
Source :
Computer Weekly. August 19, 2003, p10
Publication Year :
2003

Abstract

l Indian staff handle customer billing remotelyl Backlog cleared and service levels exceededl Analysts predict more offshore BPO deals Karl Cushing karl.cushing@rbi.co.uk Outsourcing experts have predicted there will be a […]

Subjects

Subjects :
Contract agreement
Outsourcing
Market trend/market analysis
Computer services industry
Xansa -- Contracts -- Outsourcing -- Forecasts and trends
RWE Thames Water PLC -- Contracts -- Forecasts and trends -- Outsourcing
Water utilities -- Outsourcing -- Contracts -- Forecasts and trends
Computer services industry -- Contracts -- Forecasts and trends -- Outsourcing
Outsourcing -- Forecasts and trends

Details

Language :
English
ISSN :
00104787
Database :
Gale General OneFile
Journal :
Computer Weekly
Publication Type :
Periodical
Accession number :
edsgcl.106693768

Tools

Authors Abstract Subjects Details