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Making the assist: full-service footwear departments are helping retailers score increased sales and higher-end product

Authors :
Ryan, Thomas J.
Source :
Sporting Goods Business. Nov, 2004, Vol. 37 Issue 11, pS22, 3 p.
Publication Year :
2004

Abstract

Customer service appears to be making a comeback. As in most retail sectors, the general trend in footwear has been toward self-service, as witnessed by the rapid expansion over the [...]

Details

Language :
English
ISSN :
01460889
Volume :
37
Issue :
11
Database :
Gale General OneFile
Journal :
Sporting Goods Business
Publication Type :
Periodical
Accession number :
edsgcl.126076197