The AT&T dream team: Ron Ponder and his roster of high-powered divisional CIOs have one mission: 'get customers and serve customers.' (includes related article on AT&T centralizing customer service) (Cover Story)

Authors :: Thyfault, Mary E.
Source :: InformationWeek. March 6, 1995, Issue n517, p26, 6 p.
Publication Year :: 1995
Abstract: In July 1993, 60 of AT&T's top technology managers gathered nervously in a Berkeley Heights, N.J., conference room to meet their new chief information officer, Ron Ponder. "Morale was surging, […]

Subjects :: Telecommunications services industry
Chief information officers
Management Style
Company Operations
Company systems management
American Telephone and Telegraph Co.
Telecommunications services industry
Chief information officers -- Management

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