Findings of innovation research applied to quality management principles for health care

Health care practitioners were asked to identify and rank the obstacles that they are likely to encounter when trying to implement the total quality management (TQM) concept in their respective organizations. Health care professionals believed that the lack of proof that TQM could bring success was the greatest barrier to a successful TQM implementation. The study considered several factors that differentiated success from failure in innovation and improvement. Results of research work on innovations showed support for customer and quality mindedness. Future research work is recommended.