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Netting better service: e-commerce has only increased the need for better in-store service
- Source :
- Chain Store Age. Sept, 2007, Vol. 83 Issue 9, p79, 1 p.
- Publication Year :
- 2007
-
Abstract
- Retail's multichannel explosion has done more than send e-commerce and catalog numbers skyrocketing. It has created an army of store-level employees ill-prepared to provide the heightened levels of service necessary [...]
Details
- Language :
- English
- ISSN :
- 10870601
- Volume :
- 83
- Issue :
- 9
- Database :
- Gale General OneFile
- Journal :
- Chain Store Age
- Publication Type :
- Periodical
- Accession number :
- edsgcl.173554839