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Technology usability issues in a state government voice mail evaluation survey

Authors :
Caldwell, Barrett S.
Uang, Shiaw-Tsyr
Source :
Human Factors. June, 1995, Vol. 37 Issue 2, p306, 15 p.
Publication Year :
1995

Abstract

This paper summarizes results of a user evaluation survey of computer-based telephone messaging ('voice mail') technologies. A mail survey of the population of voice mail users in state government agencies […]

Subjects

Subjects :
Voice mail
Administrative agencies -- Usage
Telecommunication systems -- Usage
State government -- Usage
Voice mail -- Usage

Details

Language :
English
ISSN :
00187208
Volume :
37
Issue :
2
Database :
Gale General OneFile
Journal :
Human Factors
Publication Type :
Academic Journal
Accession number :
edsgcl.18253820

Tools

Authors Abstract Subjects Details