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In challenging times service matters most

Authors :
Kaufman, Ron
Source :
American Salesman. Dec, 2008, Vol. 53 Issue 12, p15, 5 p.
Publication Year :
2008

Abstract

As the wind of economic cycles blows hard, some businesses try to contain costs by cutting corners on customer service. This is exactly the wrong thing to do, because service […]

Details

Language :
English
ISSN :
00030902
Volume :
53
Issue :
12
Database :
Gale General OneFile
Journal :
American Salesman
Publication Type :
Periodical
Accession number :
edsgcl.190116934