Identity crisis

The National Transportation Safety Board (NTSB) has received broader authority to aid the families of passengers who die in air transportation accidents. Critics say the expanded role, outlined in the Aviation Disaster Family Assistance Act of 1996, is beyond the NTSB's original mission. However, NTSB Chairman James Hall says airline efforts to assist victims' relatives have been insufficient. The new law requires airlines to establish formal plans for helping families of victims.
The U.S. National Transportation Safety Board was formed to investigate accidents. Now, it is supposed to look after victims' families, too Since its creation in 1967, the U.S. National Transportation [...]