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Delivering Happiness the Zappos Way

Authors :
Gallo, Carmine
Source :
Business Week Online. May 13, 2009
Publication Year :
2009

Subjects

Subjects :
Footwear industry -- Customer relations
Footwear industry -- Services
Footwear industry -- Evaluation
Zappos.com Inc. -- Customer relations
Zappos.com Inc. -- Services
Zappos.com Inc. -- Evaluation

Details

Language :
English
Database :
Gale General OneFile
Journal :
Business Week Online
Publication Type :
Periodical
Accession number :
edsgcl.199690911

Tools

Authors Abstract Subjects Details