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How to Get Closer to Millennial Customers; Citizens Bank finds mobile-messaging system increases response rate with Gen Y applicants for student loans

Authors :
Yurcan, Bryan
Source :
American Banker. August 1, 2016, Vol. 126 Issue 8, 10
Publication Year :
2016

Abstract

Byline: Bryan Yurcan Millennials don't talk on the on the phone and don't write or answer emails, according to myriad surveys. So it's little surprise that Citizens Bank in Providence, [...]

Details

Language :
English
ISSN :
00027561
Volume :
126
Issue :
8
Database :
Gale General OneFile
Journal :
American Banker
Publication Type :
Periodical
Accession number :
edsgcl.459643222