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Focus on the Customer: Aiding--And Accidentally Abetting?
- Source :
- Information Today. Nov-Dec, 2018, Vol. 35 Issue 9, p17, 1 p.
- Publication Year :
- 2018
-
Abstract
- No matter the area of service, or whether it's in-house or online, the new paradigm seems to be, 'It's the customer (or patron), stupid.' The two articles I'm highlighting in [...]
Details
- Language :
- English
- ISSN :
- 87556286
- Volume :
- 35
- Issue :
- 9
- Database :
- Gale General OneFile
- Journal :
- Information Today
- Publication Type :
- Periodical
- Accession number :
- edsgcl.561685168