I'd like to make a complaint... Why some of us are so good at making a fuss; Were you the child whose indignant letter yielded a free bar of chocolate? Séamas O'Reilly puts pen to paper to reveal why we are a nation of complainers

Byline: Séamas O'Reilly The biscuit was only barely covered. If I'd had to guess, I'd have said 30% of its surface had chocolate applied, and that's being charitable. Certainly more [...]