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The Power of Customer Engagement Platforms to Deliver a Better, More Personalized Experience for Those They Serve
- Source :
- Policy & Practice. August, 2021, Vol. 79 Issue 4, p12, 5 p.
- Publication Year :
- 2021
-
Abstract
- As psychologist, economist, and Nobel Laureate Herbert A. Simon observed, 'a wealth of information creates a poverty of attention,' limiting both what we can perceive in stimulating environments and what [...]
Details
- Language :
- English
- ISSN :
- 1520801X
- Volume :
- 79
- Issue :
- 4
- Database :
- Gale General OneFile
- Journal :
- Policy & Practice
- Publication Type :
- Academic Journal
- Accession number :
- edsgcl.679837852