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The big : e-commerce is making the customer more powerful and demanding. Some airlines are changing the way they do business; others may find themselves out of the game altogether unless they act quickly
- Source :
- Airline Business. November 2000, 85
- Publication Year :
- 2000
-
Abstract
- The e-customer is a fearsome animal. Thanks to the Internet, he can shop from the comfort of his own home, instantly compare services and prices, and switch brands according to [...]
- Subjects :
- Electronic commerce -- Conferences, meetings and seminars
Online services -- Forecasts and trends -- Conferences, meetings and seminars
Travel industry -- Conferences, meetings and seminars -- Forecasts and trends
Airlines -- Conferences, meetings and seminars -- Forecasts and trends
Business
Economics
Transportation industry
Electronic commerce
Cable television/data services
Online services
Market trend/market analysis
Conferences, meetings and seminars
Forecasts and trends
Subjects
Details
- Language :
- English
- ISSN :
- 02687615
- Database :
- Gale General OneFile
- Journal :
- Airline Business
- Publication Type :
- Periodical
- Accession number :
- edsgcl.68145563