READY FOR RESURGENCE: RETAILERS PURSUING HIGH-END & FUTURE-PROOFED SOLUTIONS: More creative visual content, improved audio and stronger sustainability messaging are among the ways in which retailers are working to lure customers back into stores, writes Ken Dunn

During the past five years, it's not been hard to find regular articles predicting the slow decline-or worse-of high-street retail and other offline outlets. With high business rates and energy [...]