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User Surveys as Drivers of User Engagement and Service Improvement

Authors :
Jamara, Winnie
Source :
Computers in Libraries. January, 2024, Vol. 44 Issue 1, p36, 5 p.
Publication Year :
2024

Abstract

Faced with stiff competition from other information service providers and the economic downturn, academic libraries must find ways to reposition themselves and remain valuable to the community they serve. Therefore, [...]

Subjects

Subjects :
University and college libraries -- Customer relations -- Services
Library use studies -- Forecasts and trends
Library users -- Beliefs, opinions and attitudes
Customer satisfaction -- Forecasts and trends
Market trend/market analysis
Computers
Library and information science

Details

Language :
English
ISSN :
10417915
Volume :
44
Issue :
1
Database :
Gale General OneFile
Journal :
Computers in Libraries
Publication Type :
Periodical
Accession number :
edsgcl.783429828

Tools

Authors Abstract Subjects Details