Complaints Continue From Canadian Taxpayers About Excessive CRA Wait Times - Despite $400 Million Boost In Funding - Are Spurring A New Probe From The Auditor General

Authors :: Rotfleisch, David
Source :: Mondaq Business Briefing. October 15, 2024
Publication Year :: 2024
Abstract: More than six years after warning of excessive waiting times and frequently unreliable answers from Canada Revenue Agency (CRA) call centres, Auditor-General Karen Hogan is planning a fresh review after [...]

Subjects :: Canada. Revenue Agency -- Services
Call centers -- Forecasts and trends
Market trend/market analysis
Business, international

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