Discriminare in tempo di crisi: la relazione tra immigrati e agenzie immobiliari a Milano e Pavia

This article presents the results of a research - carried out in 2013 in the cities of Milan and Pavia and based on an experimental design - that investigates the relationship between real estate agents and foreign citizens. The analysis of the data – obtained primarily trough a telephone audit - shows how this relationship is characterized by the presence of ethnic-racial prejudices by those who act as rental market gatekeepers and how, in some cases, these prejudices turn in some kind of discrimination, or at least of differential treatment, to the detriment of foreign customers.