Towards the Design of an Advanced Knowledge-Based Portal for Enterprises: The KBMS 2.0 Project

This paper presents the KBMS 2.0 Project, a system that is aimed at managing and searching information effectively. The idea is to leverage the information stored in any enterprise to support users during their interactions with the defined portal. The advanced portal has been developed to help users in finding information related to their information needs with the use of a friendly user interface. This task has been done by considering two key aspects: (1) context, and (2) personalization, respectively. Contextual information allows to filter out knowledge not related to users, whereas personalization aspects have been used to support users during their searches by considering user preferences and user activities.