Cite
Satisfaction, complaint, and the stock value gap
MLA
Luo, X., and C. Homburg. Satisfaction, Complaint, and the Stock Value Gap. 2008. EBSCOhost, widgets.ebscohost.com/prod/customlink/proxify/proxify.php?count=1&encode=0&proxy=&find_1=&replace_1=&target=https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&scope=site&db=edsoai&AN=edsoai.on1315698942&authtype=sso&custid=ns315887.
APA
Luo, X., & Homburg, C. (2008). Satisfaction, complaint, and the stock value gap.
Chicago
Luo, X, and C Homburg. 2008. “Satisfaction, Complaint, and the Stock Value Gap.” http://widgets.ebscohost.com/prod/customlink/proxify/proxify.php?count=1&encode=0&proxy=&find_1=&replace_1=&target=https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&scope=site&db=edsoai&AN=edsoai.on1315698942&authtype=sso&custid=ns315887.