Critical Success Factors for the North Carolina Community College System, 1992. Third Annual Report.

In September 1991, the State Board of Community Colleges of North Carolina revised this report on the critical success factors for the state's community college system. The six factors examined in the report are quality, access, education continuum, workforce development, community services, and program management and accountability. The report begins with a description of the development and utilization of the success factors. For each success factor, a series of measures are analyzed which comprise their key elements. For example, for the quality success factor, the nine specific measures analyzed are: (1) institutional salaries as a percent of the Southeastern regional average; (2) participation in staff development programs; (3) persistence of students toward completion of goals; (4) number of students returning from previous quarters; (5) rate of success on licensure exams; (6) correctness of equipment; (7) percent of libraries meeting the American College and Research Library Standards; (8) number of students moving from one level of literacy to another; and (9) performance of transfers after two semesters. Data for the system as a whole and, where appropriate, for individual institutions, are presented for each measure, along with background information, a brief analysis of implications, and sources and recommendations for future data collection. (JMC)