Solving Electronic Records Management (ERM) Issues for Government Websites: Policies, Practices, and Strategies. Conference Report on Questionnaire and Participant Discussion.

The purpose of the conference was to review the current legal issues, policies, and practices in Federal ERM electronic records; learn specific strategies and solutions for managing electronic records on Web sites; exchange ideas and share information for Web site ERM; and contribute to the development of ERM policies and guidelines for the Federal government. At the beginning of the conference, 147 attendees completed a short survey about their views of ERM on government Web sites. Preliminary findings from the surveys were presented at the end of the conference. There was also an open discussion session at the end of the conference for participants to discuss their views on problems and solutions in the ERM of Web sites. This report includes findings from the 22-item surveys and also a summary of the problems and solutions presented at the open discussion session. The text of each survey question is presented with the results. A complete copy of the participant survey is appended. (AEF)