Results of the 2002 YESS Survey. Annual Survey of Student Satisfaction. Research Report.

This document is the annual student satisfaction survey completed by Howard Community College students in 2002. The respondents came from all different class sections. The survey was sent out to 106 students and 99 replied, which is a 93% response rate. The majority of respondents had chosen HCC due to its close proximity to home (33%) and their main objective is to transfer to a four-year school (55%). A majority (77%) of students worked at least part time and 54% used financial aid. The following are some of the key findings of the survey: (1) the highest rated services includes admissions services, library, and HCC publications; (2) students felt most satisfied with class size, quality of instruction overall, and the attitude of faculty towards students; (3) the highest rated aspects of student life were athletic programs, college social life, and cultural arts activities; and (4) majority of students felt safe on campus (77%) and agreed that HCC is helping them prepare for transferring (70%). The lowest rated survey items included SGA, student E-mail (new), and parking for full-time students in order of importance. The document provides an overview of the previous year's survey results for comparison. (Contains 8 graphs and 10 tables.) (MZ)