The Role of Teaching Presence in Satisfaction with Web-Based Courses: Implications for HRD

The purpose of this study was to investigate changes in satisfaction with Web-based course activities as a function of the degree of perceived teaching, cognitive, and social presence. Results indicated that the degree of perceived teaching presence led to greater satisfaction with course activities. Results suggest that communities of inquiry can be established within a formal educational or training context and that HRD practitioners should deliberately structure interaction among course participants in Web-based learning experiences. (Contains 1 figure and 3 tables.)