Implementing Motivational Interviewing in an Urban Homeless Population: An Agency-University Collaboration

This article describes the experiences of an agency administrator who developed a meaningful and effective collaboration with university researchers to address the needs of her client population. The initial agency-university collaboration process and its benefits are described as well as the efforts required and challenges faced when adopting and implementing motivational interviewing as a primary approach for case management services in a large, urban homeless services program. Finally, additional lessons learned from an administrator's perspective are provided.