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The Role of Nontechnical Skills in Providing Value in Analytics-Based Decision Culture

Authors :
Mitchell, Robert B.
Woolridge, Richard W.
Johnson, Vess
Source :
Journal of Education for Business. 2021 96(1):1-9.
Publication Year :
2021

Abstract

The worldwide big data and analytics investment market continues to grow, with projections indicating strong compound annual growth rates over the next decade. To achieve true competitive advantage from business intelligence and data analytics, organizations must control how these investments are being integrated into the culture of the organization. Analytics integration is dependent on employees displaying a comprehensive set of skills that extends beyond technical competencies. This qualitative research identifies specific personal, interpersonal, and communication skills critical for effective interaction among analytics specialists and corporate decision makers. In applying these skills, analytics professionals can shift the decision culture within the organization to engage a data-informed approach to decision making.

Details

Language :
English
ISSN :
0883-2323
Volume :
96
Issue :
1
Database :
ERIC
Journal :
Journal of Education for Business
Publication Type :
Academic Journal
Accession number :
EJ1285984
Document Type :
Journal Articles<br />Reports - Research
Full Text :
https://doi.org/10.1080/08832323.2020.1719961