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The Long-Term Care Ombudsman Program: What Does the Complaint Reporting System Tell Us?

Authors :
Netting, F. Ellen
Source :
Gerontologist. Dec 1992 32(6):843-848.
Publication Year :
1992

Abstract

Long-term care ombudsman programs are charged with resolving complaints and solving problems of elderly persons in long-term care settings. Conducted content analysis of annual ombudsman program reports sent to Administration on Aging from 49 states in 1990. Found substantial variation in documented information at both state and local levels and recommended revising reporting system. (Author/NB)

Details

Language :
English
ISSN :
0016-9013
Volume :
32
Issue :
6
Database :
ERIC
Journal :
Gerontologist
Publication Type :
Academic Journal
Accession number :
EJ455481
Document Type :
Journal Articles<br />Information Analyses