The Information Superhighway, the Community College and the Real World: Reflections on the Impact of Technology on Reference Work.

Examines how technology has changed the library systems since the 1970s and 1980s. Asserts that information retrieval has gained a speed and immediacy that it did not have a decade ago, and that library users have expectations of convenience when using electronic information sources, which has caused reference librarians to rethink traditional service modes. (VWC)