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How Many Dimensions Does It Take To Measure Users' Perceptions of Libraries?: A LibQUAL+Study.
- Source :
-
portal: Libraries and the Academy . Apr 2001 1(2):129-138. - Publication Year :
- 2001
-
Abstract
- Explores the number of dimensions needed to measure users' perceptions of library service quality based on data from the ARL (Association of Research Libraries) LibQUAL+ project. Results were consistent with a view that a single set of scores is one reasonable way to characterize user perceptions of library service quality. (Author/LRW)
Details
- Language :
- English
- ISSN :
- 1531-2542
- Volume :
- 1
- Issue :
- 2
- Database :
- ERIC
- Journal :
- portal: Libraries and the Academy
- Publication Type :
- Academic Journal
- Accession number :
- EJ647509
- Document Type :
- Journal Articles<br />Reports - Research